Returns & Exchanges
At Alamo Shoes, we want you to be completely satisfied with your purchase. If your new footwear isn't the perfect fit, you can return or exchange unworn items in their original packaging within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Shoes
Place the unworn shoes in their original manufacturer's box and secure them inside a sturdy shipping container to prevent damage.
Attach Shipping Label
Print the prepaid return shipping label provided via email and affix it clearly to the outside of your package.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing