Frequently Asked Questions
Everything you need to know about your Alamo Shoes experience.
What is your return policy?
We offer a 30-day return policy for all unworn shoes in their original packaging. Simply initiate a return through our online portal to receive a prepaid shipping label.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental U.S. Expedited shipping options are available at checkout if you need your footwear sooner.
How do I know I am ordering the right size?
Each product page features a detailed size guide. We recommend measuring your foot and comparing it to our brand-specific charts, as sizing can vary between athletic and dress shoes.
Do you offer international shipping?
Currently, Alamo Shoes ships to the United States and Canada. We are working on expanding our logistics to serve more international fashion enthusiasts soon.
Are your shoes genuine leather?
We curate a mix of premium materials. Material specifications, including full-grain leather, suede, or vegan alternatives, are listed clearly in the product description for every model.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.